Why buy from us and not some faceless online Mega-Store
Hassle-free, guaranteed satisfaction that your scanner purchase will meet your needs for your location.
Most of the products one buys today are generic in that they'll work the same anywhere that you use them. But with a scanner things are very different. You see practically every state, county and city police and fire agency in the country have their own unique radio system and/or radio frequency. Some cities and counties actually use encrypted radio systems that cannot be monitored at all, including Orlando for example. Other cities use complex radio systems that must be programmed in a very specific way for your scanner to work. Scanners are very complex. There's a big learning curve to understand how to set-up and program a scanner for your specific area. Even the models that are pre-programmed require effort to select the channels you want to monitor and delete those not of interest. If you owned a scanner years ago it was very easy back then. You bought a crystal or punched a number into the radio and it would work. But nowadays both the public safety radio systems, and the scanner themselves, have become extremely complicated.
Scanner Master solves all these problems by helping you choose the scanner that's right for you. If a scanner won't work in your area, we'll let you know before you buy when you consult with us. We'll even offer setup services on the pre-programmed models to make sure you have the latest operating system and database in the radio and we'll create a favorites list of just what you want to scan.
You can talk with the experts at Scanner Master by phone, e-mail
or chat. You can't do that with the other guys, those mass-market retailers who know nothing about scanners. Whether you're buying a scanner for yourself or as a gift for a loved one or friend, let Scanner Master help you choose the right scanner, update it, program it and have it ready to use and enjoy right out of the box. Maybe you'll pay a little more for the service, but you'll get a scanner that works for you and you'll have no problems with returns (within 30 days) should you decide the radio isn't right for you.
Still not sure what you need? Please call us at 1-800-SCANNER (722-6637) or email us.