Want a scanner and already know which one?

Whether you're new to scanners or you're purchasing a scanner as a gift, or you wish to purchase a more advanced scanner for yourself, programming a scanner can be a daunting task for all but the most patient and software-literate people. Scanners must be programmed to receive the radio frequencies, and radio systems, in your area. Once programmed scanners are fascinating and fun to use, but it's this initial set-up that takes some work.

To program a new scanner your options are:

1. Purchase a scanner from Scanner Master and program the radio from the front panel keypad. This is OK for basic scanners and even higher-end scanners if you are very familiar with the frequencies used in your area (or in the area the scanner will be used) and if you accept that to program the "alpha tags" (the agency names in text which you can program on mid-range and high-end scanners along with the frequencies), or to program the complex trunking systems, it's going to be a very tedious job.

2. Purchase a scanner from Scanner Master and buy our programming software. Programming software is available for many low-end scanners and all mid-range and high-end scanners. With our programming software (which is offered at a discount when you purchase it with a scanner) and a subscription to RadioReference.com which provides you with all the frequency and trunking system data, you'll be able to program your scanner yourself far more easily than if you tried to do it by hand. You connect your PC (sorry, no Mac software is available) to the scanner, run the software, auto download data into the software from radioreference.com and program the radio automatically. It's not that difficult but there's still a learning curve to understanding the software and radio systems you're downloading. For some scanners a custom USB cable, also available from Scanner Master, will be required as well.

3. Have Scanner Master program the scanner for you. We will program it before the radio ships to you or to your gift recipient.


Our most popular option is to have Scanner Master Program the scanner for you.
To do that, simple choose the scanner you wish to purchase, then on that same page, choose which options you'd like to include.


Important to Keep In Mind!
The number one reason scanners get returned isn’t because there’s anything wrong with the scanner itself. It’s because of programming!

Modern scanners are powerful devices, but they rely entirely on correct setup. Without proper programming, even the best scanner may seem like it’s not working, when in reality it’s just not configured for the right systems in your area.

Many of the negative reviews and returns we see come from users who try to handle the programming on their own and run into frustration. Today’s radio systems are more complex than they used to be, with digital formats, trunking, and constantly changing databases. Getting everything set up correctly can be challenging without experience.

The good news is that once a scanner is programmed properly, it typically performs exactly as expected.

That’s why having your scanner set up correctly from the start can make all the difference. It turns what could be a frustrating experience into something simple, enjoyable, and ready to use right out of the box.


Additional Notes
Some scanners today can arrive pre-programmed or “ready to go,” and for certain users, that can be a convenient way to get started quickly. However, there are a few important things to consider.

Most modern public safety communications use digital and trunked radio systems. Not all entry-level or pre-configured scanners are equipped to fully handle these systems, which can limit what you’re able to hear depending on your area.

Pre-programmed setups are also built using general location data and common system configurations. While this works well as a starting point, it may not be fully optimized for your exact location or listening preferences.

Another key factor is flexibility. With a fully programmable scanner, you have the ability to fine-tune what you listen to, adjust settings, and add or remove systems as things change. Pre-configured setups can be more restrictive, and making adjustments often requires learning the programming process anyway.

For many people, a pre-programmed scanner is a great introduction to the hobby. But if you want the best performance, access to more systems, and the ability to customize your experience, a modern digital scanner arriving at your door already programmed by an expert with proper setup will give you far more long-term value.