Click the "
My Account / Order Status" link at the top right hand side of our site to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.
Occasionally orders are held up with the shipping carrier due to adverse weather conditions. This is beyond our control and we do not guarentee delivery times under these circumstances. Any returns or cancelations due to late arrival because of this condition will not be credited freight cost back and will also be responsible for delivery charges back to us if the items are refused upon delivery.