|Did the programming get messed up?|
|Programming Return Policy|
|Programming charges, consulting fees and other labor fees are not refundable. If you have any problems or concerns with any work performed by Scanner Master please contact us and we will do our best to resolve the issue, however agreed upon costs for programming or other labor services are not refundable at any time.|
|Terms and Conditions for Programming|
|HomeTown Programming adds an additional one to two weeks shipping time to all orders.
Programming services are not refundable even if you are returning a new radio. If you feel we have not done all the programming work that was agreed upon, or if you have any questions, please e-mail us at firstname.lastname@example.org.
While we provide the most thorough programming possible as specified by our discussions or correspondence, we cannot be responsible for minor inaccuracies of the programming work. We are not on-site so we cannot test for minor errors, unknown frequency changes, etc. Some agencies may be using, full or part time, encryption, mobile data terminals that are non-voice, or NEXTEL or other private carrier systems that are not monitorable. This is all beyond our control.
We do not provide a list of the programming that we’ve done. You can either scroll through the radio to review the programming - in most cases select MENU then PROGRAM SYSTEMS and then select each system to review it or you can review it by pressing HOLD during a scan and using the tuning control to review. You can also purchase our Butel ARC software package, available for most scanners, and easily back-up and review the programming on your PC.